Ensuring the Patient Voice in Quality: An Educational Program for Patient Groups and Advocates
Washington, D.C.
February 15, 2018
9 a.m. - 5 p.m.

The U.S. health care system is undergoing many changes that have led to an increased focus on quality. Quality measurement programs have an increasingly important role for the Centers for Medicare and Medicaid Services, insurers, providers, and especially patients. It is important that patients and their caregivers are actively involved in all discussions about quality of care. Patients advocates are increasingly sought by quality researchers, measure developers, and health care organizations to be engaged in these activities.

For patient advocates to meaningfully participate in programs related to quality and quality measures, they need to feel confident and comfortable with the topic. The NHC has developed an educational program on health care quality specifically designed by and for patient advocates.

On February 15, 2018, the National Health Council (NHC) will host a day-long workshop tailored to the needs of patient advocacy organizations on engaging in quality measurement, programs, and research, at the Capital Hilton in Washington, D.C. (1001 16th St NW, Washington, DC 20036).

Topics include:

  • What is quality?  How is it defined and measured in health care?
  • Why is quality measurement important to patients and their families?
  • How are quality measures used research, and health care programs and reimbursement?
  • How can patients and advocates contribute to the quality discussion?

Registration is free for all patient advocacy organizations. Others not employed at patient advocacy organizations are eligible to register at the fees outlined below. Please RSVP. If you have any questions about the workshop, including scholarships please contact Jason Harris.

Registration fees:

$695 General Registration Fee

$195 NHC members (other non-profits and PMAs that are not patient advocacy organizations)

$295 NHC members (Business and industry, and affiliate)

Scholarships Available:

This educational program on quality was designed with a “train-the-trainer” approach in mind. The intent is to train patient advocacy group staff members so that they, in turn, can educate their patient communities on quality. However, we acknowledge that it is often challenging for patent-group staff to attend a day-long program due to their daily responsibilities and the burden it may place on their organizations.  Sixty scholarships of $400 are available, one per organization, to help support attendance at the program.  To apply for the scholarship, please complete the application form. Selection will be based on need.  There is no deadline for submission; however, scholarships will be awarded until all awards made. Therefore, applicants are advised to submit their application as early as possible. Awardees will be notified by January 5, 2018.